Careers

Social Media Manager

About the Role

The Social Media Manager will lead the planning, creation, and execution of social media strategies for a portfolio of high-profile clients. This role requires a mix of creative flair, strategic acumen, and client-facing finesse. From developing content that stops the scroll to aligning campaigns with business objectives, you will play a critical role in shaping our clients’ digital presence.

Key Responsibilities

Strategy & Planning

• Develop and implement social media strategies that align with client business goals and KPIs.
• Conduct competitor analysis and industry research to inform creative direction.
• Prepare content calendars and campaign plans with a strategic lens.

 

Content Creation & Management

• Write engaging, on-brand copy tailored to diverse audiences and platforms.
• Conceptualise, design, and produce scroll-stopping content across formats—including static graphics, video, reels, stories, and animation.
• Ensure all creative output is aligned with brand guidelines, tone of voice, and campaign objectives.
• Manage posting, scheduling, and optimisation across social channels.
• Stay ahead of emerging trends and platform features to keep content fresh and impactful.

 

Client Services & Account Management

• Serve as a primary point of contact for clients, delivering a polished, proactive, and solutions-driven experience.
• Present ideas, reports, and performance updates with clarity and impact.
• Anticipate client needs and build trusted long-term relationships.

 

Performance & Reporting

• Track, analyse, and report on content performance and campaign impact.
• Recommend ongoing improvements to maximize engagement and ROI.

 

About You

• A natural storyteller with exceptional copywriting skills.
• Equally confident developing strategy and producing content yourself—from copy to design, video, and animation.
• Deep understanding of social media platforms, trends, and best practices.
• Strong strategic mindset: able to link creative output directly to client business objectives.
• Highly skilled in creating polished, on-brand visuals and multimedia content.
• Experience managing multiple clients/accounts in a fast-paced environment.
• Polished communicator with a client-first approach—calm under pressure and confident in meetings.
• Highly organised, detail-oriented, and deadline-driven.

 

Qualifications

• 5+ years of professional experience in social media management, ideally within an agency environment.
• Proven track record of creating and executing successful campaigns.
• Strong portfolio showcasing a range of creative and strategic work.
• Bachelor’s degree in Marketing, Communications, Digital Media, or related field preferred.

 

Why Join Big Panda

• Work with a dynamic, growing team in one of the world’s most vibrant island communities.
• Opportunity to shape the digital voice of prestigious local and international brands.
• Creative, supportive studio environment where bold ideas thrive.
• Competitive compensation package and professional development opportunities.

 To apply please send a copy of your C.V. and a portfolio of sample content to [email protected]